Refunds & Returns Policy Order cancellation All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing the order.

Refunds Your satisfaction is our #1 priority. We want you to shop with confidence, which is why we offer an absolute satisfaction guarantee that ensures you’ll receive your item on time and as described.

Our guarantees include:

  • A full refund if you don’t receive your order
  • A full refund if your order does not arrive within the guaranteed time (45 business days, not including 2-5 business days processing)
  • A full or partial refund if the item is not as described

Please note that full refunds are not available in the following circumstances:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside of our control (e.g. not cleared by customs, delayed by a natural disaster)

All our products are backed with a 60-day money-back guarantee. To request a refund, please contact us via the Contact Us page or send an email to [email protected].

Easy Returns All our products are backed with a 60-day money-back guarantee. To initiate a return, please contact us, and we will guide you through the steps. We will always strive to provide the best solutions.

Please do not send your purchase back to us unless we authorize you to do so.

It is important to note that in order to be compliant with the regulations and laws in your specific region, it is important to consult a legal professional if you have any doubts.