Last updated: August 22, 2026

At Ragoba.com, we value your trust and want you to shop with confidence. If you’re not fully satisfied with your purchase, you may be eligible for a refund under the conditions below.

1. Refund Eligibility

• Refunds are issued for eligible items returned within 14 days of delivery.
• Items must be unused, undamaged, in original condition, and in their original packaging.

2. Non-Refundable Items

• Customized or made-to-order furniture.
• Items marked final sale or clearance.
• Products damaged due to misuse or mishandling.

3. Damaged, Defective, or Incorrect Items

Contact us within 48 hours of delivery with clear photos and your order number. If approved, we will issue a full refund or send a replacement at no extra charge.

4. Refund Process

Once the returned item is received and inspected, approved refunds are processed within 5–10 business days to the original payment method.

5. Shipping Costs

Shipping fees are non-refundable unless the return is due to our error or a defective product.

6. Contact Us

For refund questions, contact support@ragoba.com.