Return Policy

Last updated: August 22, 2026

At Ragoba.com, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

You may return eligible items within 14 days of receiving your order.
Products must be unused, in their original packaging, and in the same condition as delivered.
Returns are not accepted for custom-made or clearance items unless defective.

If your item arrives damaged or has a manufacturing defect, contact us within 48 hours of delivery with clear photos and your order number.
We will either replace the item or issue a refund at no extra cost.

Email us at support@ragoba.com with your order details and reason for return.
We will guide you through the return process, including pickup or drop-off instructions where applicable.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–10 business days to your original payment method.

Exchanges are subject to product availability. Contact us for assistance.

Return shipping fees are the responsibility of the customer unless the return is due to a defect or an error on our part.